Terms of Service

These terms are the agreement between you and Qind covering the mobile apps, the web app, the browser extension, and this website. Using Qind means you accept them. If you do not, please do not use the service.

What Qind is

Qind is an AI-assisted personal knowledge tool. You save articles, notes, files, images, and audio; it organises them and lets you search and ask questions across them. We add, change, and retire features over time, and we may modify or discontinue parts of the service.

Your account

You need an account to use Qind. You are responsible for keeping your credentials confidential and for activity under your account. Give us accurate registration details and keep them current. Tell us promptly if you think someone else has access to your account.

You must be old enough to form a binding contract where you live in order to use Qind.

Your content stays yours

You keep all ownership of what you save and create in Qind. We claim no intellectual property rights over it.

To operate the service, you give us permission to store, process, transmit, and display your content — including sending the relevant parts to the AI providers described in our Privacy Policy — solely so the product can do what you asked it to. That permission exists to run the features and ends when you delete the content or your account.

You are responsible for what you put into Qind: that you have the right to store it, and that doing so does not break the law.

Acceptable use

You agree not to:

• Upload, store, or share illegal, harmful, or infringing content.
• Use the service to harass, deceive, or harm other people.
• Abuse the AI features in ways that degrade the service for others.
• Use bots, scrapers, or automated access without our written permission.
• Attempt to reverse-engineer, decompile, or extract the underlying models.
• Circumvent usage limits, access controls, or another user's account.

We may suspend or close accounts that breach these terms.

AI output

Summaries, tags, chat answers, and transcriptions are generated by language models. They can be wrong, incomplete, or misleading, and they are not professional advice of any kind. Check anything that matters against the original source before relying on it.

Our intellectual property

The Qind platform — its software, design, branding, and documentation — remains the property of Qind and its licensors. These terms grant you a personal, non-transferable, revocable right to use the service, and nothing more.

Subscriptions, billing, and cancellation

Qind has a free tier with core functionality and a paid tier with higher limits and additional features. Current plans and prices are on the pricing page.

Paid plans renew automatically for the same period until you cancel. Cancelling stops the next renewal; you keep paid features until the end of the period you have already paid for.

• Bought in the iOS or Android app: Apple or Google is the seller. Manage or cancel the subscription in your App Store or Play Store account settings — we cannot cancel or refund a store subscription on your behalf. The store's own refund policy applies.
• Bought on the web: manage or cancel it in your Qind billing settings. Payment is processed by Stripe.

If we change the price of a plan you are on, we will tell you before it takes effect so you can cancel first.

Apps installed from the App Store or Play Store

These terms are between you and Qind, not Apple or Google. The store is not responsible for the app or its content, and has no obligation to provide support for it. If the iOS app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price; beyond that, Apple has no other warranty obligation. Apple and Google are third-party beneficiaries of these terms and may enforce them against you.

You must also comply with the store's own terms of service when using the app.

Ending the agreement

You can stop using Qind and delete your account at any time from Settings → Delete account. Deletion is described in the Privacy Policy.

We may suspend or terminate your access if you breach these terms, if we are required to by law, or if we discontinue the service. Where we discontinue the service, we will give reasonable notice so you can export your data.

Availability and liability

Qind is provided on an "as is" and "as available" basis. We do not promise the service will be uninterrupted or error-free, and we do not currently offer a service-level agreement.

To the maximum extent permitted by law, Qind and its affiliates, officers, employees, agents, and licensors are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, use, or goodwill, arising out of your use of the service.

Nothing in these terms limits liability that cannot be limited by law, and some jurisdictions do not allow certain exclusions — in which case those exclusions do not apply to you and your statutory consumer rights are unaffected.

Keep your own copies of anything you cannot afford to lose. Export is always available.

Changes to these terms

We may update these terms. For material changes we will notify account holders by email at least 30 days before they take effect, and update the date at the top of this page. Continuing to use Qind after that date means you accept the revised terms.

Contact

Questions about these terms go to support@qind.ai. See also our Privacy Policy and Support page.