Product managers are often told that their job is to prioritize. In reality, much of the work happens before prioritization even begins. PMs spend hours reconstructing context from meetings, customer feedback, Slack threads, tickets, research, and past decisions. The teams that solve this problem make faster, more consistent product decisions.
Product teams collect more customer feedback than ever, but more feedback does not automatically lead to better decisions. The real challenge is turning scattered comments, interviews, support tickets, reviews, and requests into product evidence that reveals patterns, strengthens prioritization, and helps teams understand what users actually need.
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